These Terms and Conditions govern the purchase of products through terualeidrenae.sbs. By
placing an order, the buyer agrees to these terms. They were last updated on November 5,
2026 and apply to all orders placed on or after that date.
1
About the seller and these terms
terualeidrenae.sbs is operated by Margaret Elaine Forsythe, a sole proprietor based in
Canada. These terms form the contract between the seller and any individual who
places an order through this website. Nothing in these terms affects the statutory
rights of consumers under applicable Canadian consumer protection legislation. If
any clause is found to be unenforceable, the remaining clauses continue to apply.
These terms are written in English and all communications will be conducted in
English.
2
Products and product descriptions
All products are described as accurately as possible, including fabric dimensions,
fibre content, and bundle composition. Photographs are taken under controlled
lighting conditions and represent the product as closely as digital reproduction
allows. Slight variation in dye lot between individual cuts within the same fabric
range is a natural characteristic of textile production and does not constitute a
defect. The seller reserves the right to substitute a discontinued component with a
fabric of equivalent weight and character, with notification provided before
dispatch.
3
Placing an order and payment
An order is placed when the buyer completes the checkout process and receives an
order confirmation email. Payment is collected in full at the time of checkout.
Prices are listed in Canadian dollars and are inclusive of applicable taxes.
Delivery charges are calculated and displayed at checkout before payment is taken.
The seller reserves the right to cancel an order that cannot be fulfilled, in which
case a full refund of the amount paid is issued. Payment is processed by a
third-party provider; card details are not stored on this website.
4
Delivery and risk
Orders are dispatched within the stated processing time shown on the product page.
Delivery timelines are estimates provided by the carrier and are not guaranteed by
the seller. Risk in the goods passes to the buyer on delivery. If a parcel is
reported as undelivered after the carrier's stated delivery window, the buyer
should contact the carrier in the first instance and notify the seller at the same
time. The seller will cooperate with any carrier investigation but is not liable for
delays caused by the carrier.
5
Defects and the fix window
Any defect in the product — including a mis-cut piece, a structural flaw in batting,
or a significant colour discrepancy from the product listing — must be reported
within 30 days of the delivery date. Reports must be made in writing via the contact
page and should include the order number, a description of the defect, and
photographs where possible. Confirmed defects within this window will be remedied by
replacement of the affected piece at no charge. Defects reported after 30 days of
delivery may not be addressed under these terms.
6
Exclusions from defect coverage
The defect remedy described above does not apply to: damage caused by the buyer
after delivery, including cutting, washing, ironing, or any other alteration;
changes in personal preference; natural dye lot variation within acceptable textile
industry tolerances; issues arising from the buyer's own quilting process after
the fabric has been received in correct condition; or parcels that have been left in
unsecured locations by the carrier at the buyer's instruction. Replacement
requests outside the defect window are treated as new orders and priced accordingly.
7
Limitation of liability
The seller's liability in connection with any order is limited to the price paid
for that order. The seller is not liable for any indirect or consequential loss,
including time spent on a project that cannot be completed due to a delayed or
incorrect order, unless such loss results from the seller's negligence or a
statutory obligation. Nothing in these terms limits liability for death or personal
injury caused by negligence, or for fraudulent misrepresentation. Consumer statutory
rights under Canadian law are not affected.
8
Governing law and disputes
These terms are governed by the laws of Canada and the relevant provincial
jurisdiction of the seller. Any dispute arising from an order placed through this
site will first be addressed through the complaints procedure published on this
website. If a resolution is not reached, the buyer retains the right to seek
independent dispute resolution or to refer the matter to the relevant provincial
consumer protection authority. The seller will participate in good faith in any such
process.